Privacy Policy
How we collect, use, and protect your personal information.
How we collect, use, and protect your personal information.
We collect information you provide directly to us when you create an account, book a lesson, or contact us. This includes your name, email address, country, phone number (optional), and payment information. We also automatically collect certain information about your device and how you use our platform, including IP address, browser type, and pages visited.
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; match students with appropriate teachers; send administrative messages, updates, and promotional communications; monitor and analyse usage patterns; and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information with teachers on our platform to facilitate lessons, payment processors to handle transactions, and service providers who assist us in operating our platform. We may also disclose information when required by law or to protect the rights and safety of our users.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS. Passwords are hashed and never stored in plain text. However, no method of transmission over the internet is 100% secure.
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for full details.
Our platform is available to children under the supervision of a parent or guardian. Parents must create an account and actively monitor their child's lessons. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe your child has provided us with personal information without your consent, please contact us immediately.
You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data, request restriction of processing, or object to processing. To exercise these rights, contact us at contact@muddarris.com. We will respond within 30 days.
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete your personal information within 90 days, except where we are required to retain it for legal purposes.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, please contact us at: contact@muddarris.com | muddarris.com | Lahore, Pakistan